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fizzywhizzy's avatar
fizzywhizzy
Copper Contributor
Nov 07, 2022

Outlook Receiving Error

Hello there.

Recently my two Outlook365 emails have stopped 'receiving' in my Outlook software. They work fine on my Samsung android phone and I can access in a web browser. My web host has said MS recently underwent some kind of upgrades and that might affect it. This only started a couple of weeks ago but only to one account. Now it is affecting both. No account settings were changed. I have a third email account that is not an Outlook365 email that has been working perfectly fine (touch wood!) 

Any advice would be greatly appreciated as its driving me nuts 🙂

  • fizzywhizzy's avatar
    fizzywhizzy
    Copper Contributor
    I am using MS Office Pro Plus 2016 which has been updated installed on Windows 10 Home
  • petergroft's avatar
    petergroft
    Copper Contributor
    Check These Solutions
    01 Assure your internet connection
    02 Verify Outlook email account settings
    03 Review firewall settings and disable email scanning with an Anti-Virus program
    04 Repair your Outlook or Outlook Express
    05 Run the Inbox Repair Tool to repair your .PST file
    06 Try a Outlook repair tool to fix corrupted PST/OST file
    07 Delete Suspected Message from Mailbox
    08 Ensure that your email profile works correctly
    09 Start Outlook in safe mode
    10 Delete Messages Stuck in Outbox

    Regards,
    Peter

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