Outlook freezing

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Frequent Contributor

Hi, we have a user that is having an issue with her Outlook freezing and I think we narrowed it down to emails that have .jpg or other images as attachments and we try to preview or open them.  

 

She is using Office365 version 2006 64bit.  This user had a similar issue with Version 1908 as well, and on two completely different PCs (and her current one is a week old), so I don't think a repair or reinstall will fix it.

 

Any ideas? Thanks.

 

 

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