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JohnJps's avatar
JohnJps
Copper Contributor
Jun 26, 2019

Outlook 365 won't auto complete contacts emailed in the past

Hi everyone,    After migrating from Office 2007 to Office 365 I've been facing a variety of weird issues.    One of them is that contacts don't autofill for certain users.    To explain that f...
office 365
outlook for windows
Ash365's avatar
Ash365
Brass Contributor
Jul 01, 2019

JohnJps 

Are you using Office 2016 client or 2013? 

 

  • Outlook 2016: 1,000 entries
  • Outlook 2013: 1,000 entries
  • Outlook 2010: 1,000 entries
  • Outlook 2007: 2,000 entries
  • Outlook 2003: 1,000 entries

Those are the autocomplete item entry limits. Based of whats going on it seems like your Autocomplete may been corrupted. Please see if you can empty auto-complete list and see if this works. 

 

  1. Open Outlook.
  2. On the File tab, click Options.
  3. Click the Mail tab.
  4. Under Send Messages, click Empty Auto-Complete List.
  5. Click Yes.

 

Let me know if that works. 

 

-Ash