Forum Discussion
Microsoft Compliance Lock
I am writing to express my profound disappointment and exasperation concerning the lack of response to my Microsoft Compliance Lock Form. I submitted the form more than 72 hours ago, and despite numerous attempts to establish contact with your team, I have yet to receive any acknowledgement or response.
As a venerable and loyal customer of Microsoft, I have always reposed my trust in your company to provide me with dependable and efficient service. Nevertheless, the total absence of response from your team has left me feeling disregarded and unsupported. I have placed my faith in Microsoft to safeguard my data and guarantee that my privacy is preserved, and it is disheartening to feel like this trust is misplaced.
I acknowledge that compliance issues are multifaceted and require a great deal of time to resolve. However, the lack of communication and transparency from your team is unacceptable. I would deeply appreciate it if you could investigate this matter expeditiously and provide me with an update on the status of my compliance lock form.
Furthermore, I would like to learn what measures are being taken to ensure that this issue does not recur in the future. As a customer, I firmly believe that it is vital to have confidence in the reliability and security of the products and services that I am utilizing. I fervently hope that you will take this matter seriously and work towards re-establishing my trust in your company.
In addition to the inconvenience caused, the lack of response has created considerable hardship and anxiety for me. I have been unable to access vital files and data, which has negatively impacted my work and productivity. Consequently, I would be grateful if you could offer me some form of compensation for the inconvenience caused.
In conclusion, I beseech you to take my concerns to heart and work towards resolving this matter with utmost urgency. I value the products and services provided by Microsoft and hope to continue using them in the future. Nonetheless, it is crucial that your team takes full responsibility for their actions and effectively communicates with customers to maintain a strong and positive relationship with your esteemed clientele.
Thank you for your attention to this matter.
Sincerely,
Atharva Gavas
13 Replies
- @Atharva There was a time when all my friends were getting Google accounts, but I decided to stay with my Microsoft account because I loved it, had it for a long time, and because it worked great. But I’m starting to rethink that. Currently, not only I have lost access to my emails, but I also cannot even sign up for any of the Microsoft apps because my account is locked. And as you insightfully stated “compliance issues are multifaceted,” but this current situation is very disheartening, horrifying, and unacceptable. A company that we entrusted and signed/paid for their services is completely ignoring and disregarding us as customers. I honestly think that no one is monitoring those compliance forms and any of the email addresses associated with them. Perhaps, if we are lucky, maybe they have a "bot" that periodically goes through the basic compliance issues, and maybe, we might get a set of recycled automatic responses in perpetuity. So, we are basically stuck in limbo! My friend, perhaps, it’s time for us to explore other more responsive services. And maybe one day in the not-so-distant future, we might be pleasantly surprised that a real person looked into the issues associated with our accounts. Who knows!
Atharva_G Hi,
https://support.microsoft.com/en-us/account-billing/troubleshooting-compliance-error-messages-for-a-work-or-school-account-479a9c42-d9d1-4e44-9e90-24bbad96c251
MTC - is a public forum, most often help other users (not Microsoft employees).
Please refer to this article, greetings.
