Forum Discussion
Microsoft Compliance Lock
I am writing to express my profound disappointment and exasperation concerning the lack of response to my Microsoft Compliance Lock Form. I submitted the form more than 72 hours ago, and despite nume...
Atharva_G I'm currently experiencing the same problem with my account. I’ve been waiting for a week and still have not received any response or feedback after completing the Microsoft Compliance Lock Form. Out of curiosity, was your account problem resolved or did you receive a response?
Hi, ocean444
Of course, I too would like to know if it was possible to fix it - the answer will be helpful to other 🙂
- Sadly no response although I shall make sure to share what happens next!
Atharva_G Hi,
https://www.microsoft.com/en-us/servicesagreement/faq.aspx#:~:text=The%20Microsoft%20Services%20Agreement%20is%20an%20agreement%20between,list%20of%20the%20covered%20products%20and%20services%20here.
But you are writing about a personal account that has been blocked, or a Business account?
- @Atharva There was a time when all my friends were getting Google accounts, but I decided to stay with my Microsoft account because I loved it, had it for a long time, and because it worked great. But I’m starting to rethink that. Currently, not only I have lost access to my emails, but I also cannot even sign up for any of the Microsoft apps because my account is locked. And as you insightfully stated “compliance issues are multifaceted,” but this current situation is very disheartening, horrifying, and unacceptable. A company that we entrusted and signed/paid for their services is completely ignoring and disregarding us as customers. I honestly think that no one is monitoring those compliance forms and any of the email addresses associated with them. Perhaps, if we are lucky, maybe they have a "bot" that periodically goes through the basic compliance issues, and maybe, we might get a set of recycled automatic responses in perpetuity. So, we are basically stuck in limbo! My friend, perhaps, it’s time for us to explore other more responsive services. And maybe one day in the not-so-distant future, we might be pleasantly surprised that a real person looked into the issues associated with our accounts. Who knows!
