Introducing Outlook Customer Manager—relationships made easy for small businesses

Former Employee

As a business owner, you know that getting repeat business starts with knowing your customers well, remembering the conversations you’ve had, and following through on their requests. That can be a challenge when you have many customers to keep track of and not enough time in the day. To make it easier for you to track and grow your customer relationships, the Outlook Team is introducing a new Office 365 service called Outlook Customer Manager.


Outlook Customer Manager gives you a complete view of your interactions with each customer, helps you track tasks and deals in progress, and surfaces timely reminders. You can stay on top of customer relationships right from Outlook, with no need to install or learn separate tools.


Join the conversation in the new Outlook Customer Manager space on the community and read Office Blogs for more information.

1 Reply
nice new feature looks like a mini crm