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MatsNorway_ECOSTOR's avatar
MatsNorway_ECOSTOR
Copper Contributor
Sep 19, 2022

How to remove [External:] from subjects coming in - Office 365

A rule was added on admin level, it breaks the conversation threads and creates a huge mess for anyone with a lot of email coming in.

If anyone got any tips on that front, that would be great!

14 Replies

    • MatsNorway_ECOSTOR's avatar
      MatsNorway_ECOSTOR
      Copper Contributor
      The IvaSoft seems to deal with warning labels not the subject line? same for the MS Native Method. We have the warning directly into subject line and i wish to remove it while keeping the threat intact so they folder when you activate that feature in outlook.
      • Victor_Ivanidze's avatar
        Victor_Ivanidze
        Bronze Contributor
        I've tried to recommend you to eliminate the source of the problem. If you do not change the Subject you don't brake the thread.
  • In the past i tried this but it broke the conversations as well: https://techniclee.wordpress.com/2013/01/04/stripping-re-fw-and-fwd-from-the-subject-line/

    But i think it should be doable but i am not savy on code.

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