Hotmail account locked - Beyond frustrated now

Copper Contributor

The hotmail account that I have been using regularly for the past 20+ years has been locked. The issue happened whilst I was overseas. I have been submitting the required recovery form for days FULL of information that should verify who I am. I've entered at least 4 different email accounts that I sent emails to in Sept, I've given 4 different subject lines, my date of birth and 3 different (old) passwords but they keep rejecting me. Microsoft does not provide any other way for me to online chat OR call anyone where I could provide sufficient evidence to open my account. I understand that this is a security step but I am beyond angry now. Can someone please help!

0 Replies