Dec 21 2018 03:54 AM
Dear All,
We are trying to look at how we alert end users about receiving emails from external accounts and recently put in place an ability to add [FROM External) in the subject in any email originating from outside out organisation but it has caused issues with end users who are complaining about this.
I was wondering if there is a better way to alert users. Happy to hear for other implementations.
Dhiran
Dec 21 2018 09:35 AM
The usual implementation I've seen used is to prepend the message with a big red "EXTERNAL EMAIL"
disclaimer.
Dec 24 2018 12:37 AM
Thanks @Vasil Michev,
We tried that but the html code that produced a yellow banner caused issues with the preview option in Outlook.
Dhiran