Forum Discussion
Excessive Spam, Junk Mail from "geeksquad" email address?
Zeromus msn_schillman22 Mick65 Gunnerb52
Zeromus It appears that you are doing all the right things: Block & Safe Sender & Domain. However,
if you all are receiving massive spam from the Geek Squad specifically, I suggest the following:
Option 1: Unsubscribe to general information & offers (geeksquad@emailinfo.geeksquad.com) only. The unsubscribe link is located at the bottom of the email. It may take several days before your email is removed from the distribution list.
The receipts, invoices, deliveries, and reminder emails from BestBuy are delivered under a separate domain bestbuyinfo@emailinfo.bestbuy.com. Unfortunately, BestBuy's offers, deals, and sales ads contain the same email address. (Shame on BestBuy.) And, they send offer emails 5 out of 7 days per week. The good news is if the offer email goes to the Junk Folder and is kept for 30 days before deletion. So you have a safety net, in case, you have a need for a time-specific Deal.
Option 2: Also, there are some "Unsubscribe My Email" apps that you can look into. I have not used them personally but you can check out:
Option 3. Create two Outlook Online Rules & Reorder the Rules
Outlook Online Rule 1:
For example, you can a create rule to keep BestBuy emails based on keywords in the Subject line. You can mark the message as Important as shown in the image below. Optionally, you can Pin to message to the top since these emails are time-sensitive.
Rule #2: Mark & Send BestBuy offers to Junk Email Folder
All other emails from BestBuy are moved to the Junk Email Folder for 30 days before it is deleted. Still yet, you will have at least 20 emails in the Junk folder from BestBuy each month.
Not shown in the image below, add another action, Subject line Excludes: list the same keywords from the first rule.
Last Action and the most important
You must "reorder" the two rules to ensure the rules work properly. You must run the Keep rule first. See the image below. Again, do not skip this step.
Note: Make sure you don't have any other rules or Sweep rules relating to BestBuy email. You don't want to apply any other rules.
I hope you found this information helpful.
Teresa Cyrus
Explore, Experiment, and Execute Effectively
https://traccreations4e.com/the-vault/
Did you just suggest users click on a link in an email from an unknown source.
You realize these are unsolicited emails and any link could potentially have viruses and Trojans, mallard ect.
Please do not click on links in emails that you can't validate the sender.
Whoever is sending these emails are smarter then Microsoft because for some reason you can't block them in outlook.
Hi Giloaded, Deleted
Please go back a reread my posts in this thread. As an IT Professional, I would not instruct users to click on an unknown link. I provided a direct link to Best Buy's website and included an image for clarity.
Here is another response I wrote about spam, and I have produced several videos about this topic.
Re: Tons of spam being delivered! - Microsoft Community HubPlease don't give other users the wrong impression about my professional guidance.
/Teresa
In this case, Best Buy is a victim here. Someone is using their trademarked name and spamming on their behalf. Reporting it to Best Buy is useless because they can't do anything about e-mail not going through their services. It's really in Microsoft's court to improve their spam filter. Most of the spam is coming from one domain so it ought to be easy enough to blacklist. It certainly would reduce overhead! As far as the end user the best way to block this would be the e-mail header rule I previously mentioned. It really isn't hard to set up and it will work.
- I tried the "unsubscribe" but they sell one's email address when you do that. I get up to 300 spam a day that I have to block. But STILL can't block the miserable geek squad crap!
Teresa_Cyrus : thank you for your insightful advice. There is most likely similar reply as this one, somewhere, regarding unsubscribe to spam/junk emails - many of these spammers are linking google search page to the unsubscribe at the bottom of their marketing emails, making it an additional futility to attempt to unsubscribe to something that you personally did not subscribe to in the first place.
Additionally, these geek-squad spams that have nothing to do with making a purchase at Best Buy need be brought to the attention of Best Buy.
Check my response about how I personally feel about junk email. I think you will get a kick out of it.
Re: Tons of spam being delivered! - Microsoft Community Hub
By the way, I agree with your response.
/Teresa
Thank you for posting your solutions to this problem. A variation of one of your solutions worked for me. I added a Rule that Sender address includes @emailinfo.geeksquad.com is Moved to Junk Email. I'm posting it here in case anyone wants to try it as another option.
Hi Mark_M_New_York,
I am glad my post was helpful. Please mark it as the best response or like it, which will help others with the same question. As you can tell, handling Best Buy or Geek Squad spam has been a hot topic.
Here is the link to the original response. Now others don't have to scan through 38 replies to get to it.
Re: Excessive Spam, Junk Mail from "geek squad" email address? - Microsoft Tech CommunityHave a good day.
/Teresa
#traccreations4e
Teresa_Cyrus
I don't know if unsubscribing is a good option. Most of these emails have nothing to do with Best Buy products or services. I doubt it is a legit email and unsubscribing might confirm to the email bot that it is a valid email address and the emails will increase. Though at this point getting almost 2 dozen a day I can't imagine how many more they will send.
The junk folder option doesn't work. I have flagged all the emails as junk and they do not go to junk. I have flagged every configuration of the domain name to be blocked and it still makes it through. I have included a screenshot of 2 emails I have received with the geeksquad domain.
I haven't created a rule yet but that is kind of a cop-out option. It still shows up but is put in a folder. I suppose I can try it and see if it works but with these emails bypassing every other method I do not have high hopes of a rule sending them to a folder will work.
Sign in to your Microsoft account and check what apps have access to your account - remove these permissions for apps you don't trust.
Set Edge and Bing browsers by default.
It's just that the Chrome extensions you agree to cause a workaround.
Write what you think?Deleted I keep a very tight reign on what apps have permission to my logins. I generally only have around a dozen or so apps that have permission and ones that I do not use I remove. If I have the need for them later I will redo permissions.
I don't know what Edge and Bing have to do with outlook but I have reinstalled them all recently with a recent reload. Chrome I have 3 addons allowed. Ad Blocker, Clever (an app my kid uses at her school where they do lessons through) and Grammarly.
I created a rule that moved all geeksquad emails to another folder and that works. That tells me that outlook is able to differentiate the emails from everything else. So I do not know why tagging geeksquad as junk mail and blocking it does not work. It seems more like someone got a payoff and snuck some code in to allow all this junk mail to filter through. At the very least with how many people must be flagging geeksquad as junk you would think Microsoft filters would flag it as junk.
Best buy email still get through. I do not think Best Buy uses geeksquad as an email domain or doesn't use it anymore. I have not seen any legitimate emails from Best Buy with geeksquad domain. I even looked at some of my really old emails from best buy from when I bought items from there and had something repaired there and none of them had geeksquad domain.
I am pretty sure it is something on Microsoft side that is allowing these emails to make it through. I do not know why junk or blocking does not stop these geeksquad emails.
- Hello
Great answer - thank you.
I would create a new folder and there by the created rule I would move all messages from this provider - thanks to this the inbox would be clean.
Best regards- Deleted I originally included the Move to Folder as an action, but the user wanted to see the receipts and shipping messages. I was afraid the user might forget about the folder and miss the important email.
Thanks.
I think that moving to another folder is safe and never automatically messages will be deleted - excess notifications are terrible because no one has time to verify them!
