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JC_NatGen's avatar
JC_NatGen
Copper Contributor
Apr 04, 2023

.eml files opened from a file folder are saved as copies in my inbox

A new behavior when opening a .eml file from the downloads folder it saves a copy in my inbox. I don't want that to happen. How do I stop it from happening? 

  • zmotiwala's avatar
    zmotiwala
    Copper Contributor
    Aug 22, 2023

    JC_NatGen any updates about this. I observe the same behavior, have you been able to prevent this from happening?

     

    I have outlook 365.

    • JC_NatGen's avatar
      JC_NatGen
      Copper Contributor
      Aug 22, 2023

      Yes we solved it by updating our version of chrome. If you're on the latest version of Chrome and it's still happening disable any outlook extensions in the browser and see if that fixes it. zmotiwala 

      • zmotiwala's avatar
        zmotiwala
        Copper Contributor
        Aug 22, 2023
        JC_NatGen , we use the desktop outlook application how does upgrading chrome address it?

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