DOD Digital Signature and Encryption Certificate update issues

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Currently we are using Office 2016 and our main customer base is DOD-Navy.  Ever since Office 2007 went away, update a contacts digital certificate is a very very labor intense process.  In addition, the Navy has gone from the to  The digital signature certificate that the government is issuing show is still   Outlook will not allow you to import or update the senders certificated due to the miss match between the email address and the email listed in the cert.  How do I resolve this issue?

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