Forum Discussion
DOD Digital Signature and Encryption Certificate update issues
Currently we are using Office 2016 and our main customer base is DOD-Navy. Ever since Office 2007 went away, update a contacts digital certificate is a very very labor intense process. In addition, the Navy has gone from the @navy.mil to @us.navy.mil. The digital signature certificate that the government is issuing show is still @navy.mil. Outlook will not allow you to import or update the senders certificated due to the miss match between the email address and the email listed in the cert. How do I resolve this issue?
2 Replies
wawhite56 I am having this issue as well. I found this and am going to be working with our IT soon to see if this is a functional workaround. I'm sorry no one has responded to your request for help. This is causing issues for a lot of people, and no one is very helpful in figuring it out. If this workaround works for me I will post an update 🙂 Good luck and I hope you get up and running soon!
https://learn.microsoft.com/en-us/exchange/troubleshoot/mailflow/cannot-send-smime-encrypted-mail-owa
- Same thing happened to us I would love a solution. Please HELP!
