Forum Discussion
Correctly use shared mailboxes
Hello, I'm part of the IT department of a pretty big company (1k+ employees in total), and we are trying to ease our life with the mailbox setup process on the computers. We have recently found the...
- So here's the thing. You can either have the shared mailbox automatically appear in Outlook, with limited functionality, or you can add it manually and use the full feature set. If you want to use features such as autoreplies, Inbox rules, signatures and so on, the second method is recommended. Here are step-by-step instructions you can follow to achieve it: https://www.michev.info/Blog/Post/3567/how-to-add-a-shared-mailbox-as-additional-account-in-outlook-2022-version
If you don't want to use that method, you'll have to live with most of the limitations. Well, #2 can be addressed by configuring the corresponding behavior via PowerShell, read here: https://docs.microsoft.com/en-us/exchange/troubleshoot/user-and-shared-mailboxes/sent-mail-is-not-saved#method-1-configure-the-mailbox-to-save-a-copy-of-the-message-to-the-sent-items-folder-of-the-shared-mailbox-in-exchange-online-or-in-on-premises-exchange-server
Looks pretty supported to me 🙂
https://support.microsoft.com/en-us/office/open-and-use-a-shared-mailbox-in-outlook-d94a8e9e-21f1-4240-808b-de9c9c088afd
https://support.microsoft.com/en-us/office/open-and-use-a-shared-mailbox-in-outlook-d94a8e9e-21f1-4240-808b-de9c9c088afd
Are you referring to the mobile device part? In which a shared mailbox is added as an additional account to Outlook for iOS or Android and uses FullAccess permission of the existing account? Because in the Outlook part there is only a description to add the shared mailbox as an additional mailbox (without full feature set). Or what am I overlooking?
- Sorry, wrong one - should have opened the link before posting 🙂
https://support.microsoft.com/en-us/topic/add-rules-to-a-shared-mailbox-b0963400-2a51-4c64-afc7-b816d737d164- Yes, this looks very supported. Exactly what I was looking for but did not find. Thank you very much.
