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Rob Nunley's avatar
Rob Nunley
Copper Contributor
Mar 09, 2021

Cache Mode for Shared Mailbox

We utilize a number of shared mailboxes for my organization.  These mailboxes receive a lot of email and have become quite large.  Is there a way for users who have access to the shared mailboxes in the Outlook desktop application to set their own mailbox in cache mode and the shared in non-cache mode? The shared mailboxes are taking up much of the free space on the computers.

 

Thanks!

  • You can toggle the "download shared folders" option in the Account settings dialog. Better yet, you can configure the shared mailbox as additional account (File > Add account > enter *your* credentials when prompted), then set it to Online mode or play with the cache slider as needed.
  • You can toggle the "download shared folders" option in the Account settings dialog. Better yet, you can configure the shared mailbox as additional account (File > Add account > enter *your* credentials when prompted), then set it to Online mode or play with the cache slider as needed.

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