Forum Discussion
Advanced Threat Protection (ATP) is ruining Outlook.com
Please tell me how to contact them as I have tried every possible way I know and it always renders a chat option to which I click and the chat box just spins then gives same CV:xxx error code each time. This new way of changing my links has become horrid for my end users and clients as a simple www.mikesprotech. com link even in my email signature looks horrid not to mention as an IT Admin this is teaching users bad habits of simply trusting long links which resemble the ones Microsoft creates. Most people are not going to analyze the link closely enough nor may not know how or what all to look for.
If anything, Microsoft can examine the link and simply put a trust mark or something beside the ORIGINAL link rather than have an email with several links all garbled up looking not to mention how this service is going to affect links in emails which are stored in backups then accessed months/years later.
PLEASE PLEASE PLEASE give me a link or information on how to contact Microsoft to have this disabled.
Thanks for your sharing of information on the chat board.
It is the most useful Ive found online so far.
Are you on Office 365? This is on the roadmap, and most likely coming to consumer Outlook also.
Removal of Safe Links Re-write for Outlook Client(s)
Just wondering if this promised change has been released and if so - how do I get it
Thanks
John
jdavy51 Sorry, I am just a participant in the thread, not from Microsoft.
I’ve had my hotmail account for years and yes I have Office 365 Personal edition, I use Outlook 2016 when at PC but mainly apple mail on iPad and iPhone when on the go which is most of the time. I will try sending links from outlook and see if it does not change them, should it not change the links I suppose I’ll have to use outlook email client on my mobile devices yet I should not have to nor should this service be forced on me or any user which as I said earlier teaches users bad habits of trusting these long links which hackers will easily catch on and change one piece of the code then re direct users incorrectly. This is the worst move I’ve seen MS do in quite some time now.
I did not notice these links changing till a month or two ago when a client I work with brought to my attention as I had sent him an email with several links to different products he had asked me to compare (I’m IT Admin for local law firm and own my own small IT ontract company).
After finding this article this weekend, I’ve tried to find a way to contact Microsoft and only get the chat option (no option to email them to request them to remove this).
Perhaps its due to the weekend and no one is answering their chat service which just opens the chat box, spins and then gives an error code “CV:xxx”.
If anyone has a way I can contact MS as the lady in this post suggest, please let me know.
Otherwise i’ll Attempt to contact them during the week next week once again.
