Add shared mailbox contacts to the new outlook for windows

[DylanLVI]

In my organization, we use a shared mailbox to share a public address book. Is there a way to add it to the new Outlook for Windows?

I can see the shared mailbox correctly under ‘Mail -> Shared with Me’, but there’s nothing about shared mailboxes in the ‘People’ tab.

I have also tried to manually add the shared mailbox as a standalone account, but it just loads indefinitely after I type in the address

Outlook client version: 20231006004.16

Windows 11, build 22621.2428

[#2]

Hi @DylanLVI,

Unfortunately, but as far as I know there is currently no way to add shared mailbox contacts to the People tab in the new Outlook for Windows.

I cannot find any official Microsoft documentation about this issue, but I have tested it myself and there is no way to do this in the New Outlook.

Please click Mark as Best Response & Like if my post helped you to solve your issue.
This will help others to find the correct solution easily. It also closes the item.

If the post was useful in other ways, please consider giving it Like.

Kindest regards,

Leon Pavesic
(LinkedIn)

[#3]

Thank you for your answer.@LeonPavesic 

This is a big deal, considering this is one of their recommended methods to share an address book…

Do we even know if it is on the roadmap?