I was also not seeing any Shared Mailboxs under the Shared with me
dropdown. I followed the steps in a different comment (cmd-> olk.exe
--removeAllAccounts). When Outlook re-opened, the Shared with me menu
was now populated with the 5+ shared mailboxes that were missing before.
So that's worth a sho...
Malatheon Tried it, didn't work. New Outlook now has given us an option
to remove our O365 account in Settings > Email accounts. Once I removed
my old email account, I am able to sign in with the right account.
We are investigating a bug for users switching from Outlook 2016 to the
new Outlook for Mac in the App Store. For those users, please hold off
on downloading the new Outlook. If you get stuck you can reach out to
me.
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