Forum Discussion
Users with OneDrive for Business and SharePoint showing up twice in Word
I have a few users where OneDrive for Business and SharePoint show up twice in the File tab. How do you remove the other user? I tried having them sign out and back in to Office and it may go away ...
You probably need to clean up the registry (HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity\Identities)
VasilMichev wrote:You probably need to clean up the registry (HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity\Identities)
Thanks VasilMichev for this. I'll take a look at their registry settings on this.
VasilMichev, I do see two instances just not sure which one to delete.
I guess both, and then simply re-login to Office.
VasilMichev wrote:I guess both, and then simply re-login to Office.
Thanks VasilMichev, I removed both and it seemed to work and didn't ask for the user to re-login.
