Forum Discussion
Sharing Link - Something Went Wrong
I just thought to go check the Audit Log search to see if something in the file history can show what happens in between and I think I am on to something, though I still don't understand.
My audit log shows that document being deleted from OneDrive, then re-uploaded right (1 second) after. This has happened a few times with the same document (that was just created on Thursday, so its otherwise a pretty clean and easy to interpret log.)
I can see that behavior also mirrored looking at my OneDrive sync client.
So, I guess the real question is why is *something* (maybe OneDrive sync client) periodically removing and then re-uploading that document???
I attached a screenshot from my OneDrive sync client. I'm not sure if it is a cause or simply a symptom of the cause in this case.
MicrosoftHey CameronGo,
Yep, that would explain the behavior you are seeing regarding sharing links. I'm totally unsure of why the file is being deleted/re-uploaded constantly. Can you send me a quick e-mail so we can trouble shoot offline? Thanks!
Stephen Rice
OneDrive Program Manager II
Hello, did this get resolved?
I think I've a user experiencing a similar issue. The user is uploading a Word file and sharing it. However, the file then being deleted and uploaded again by the OneDrive client within a couple of seconds. This is creating a new document ID and removing the previous share.
I've copied a trimmed output from the Audit Log that shows the change in List Item Unique ID.
This isn't the first time this user has had this issue.
Any help to resolve this would be very gratefully received.
Thanks
Phil
Date Activity User Agent ListItemUniqueID 20/07/2017 11:00:29 Accessed file Microsoft Office Word 2014 (16.0.7726) Windows NT 10.0; 6351a2d0-11aa-4773-8704-03e1ef8a0aff 20/07/2017 09:53:43 Accessed file Microsoft Office Word 2014 (16.0.7726) Windows NT 10.0; 6351a2d0-11aa-4773-8704-03e1ef8a0aff 19/07/2017 09:12:41 Uploaded files to document library Microsoft SkyDriveSync 17.3.6917.0607 ship; Windows NT 10.0 (14393) 6351a2d0-11aa-4773-8704-03e1ef8a0aff 19/07/2017 09:12:35 Deleted file Microsoft SkyDriveSync 17.3.6917.0607 ship; Windows NT 10.0 (14393); 06ac64af-4df9-4b9f-a9f6-9fc3d404af8d 19/07/2017 09:12:28 Modified file Microsoft Office Word 2014 (16.0.7726) Windows NT 10.0; 06ac64af-4df9-4b9f-a9f6-9fc3d404af8d 19/07/2017 09:12:27 Accessed file Microsoft Office Word 2014 (16.0.7726) Windows NT 10.0; 06ac64af-4df9-4b9f-a9f6-9fc3d404af8d 19/07/2017 09:11:54 Shared file, folder, or site Microsoft Office Word 2014 (16.0.7726) Windows NT 10.0 06ac64af-4df9-4b9f-a9f6-9fc3d404af8d 19/07/2017 09:09:27 Uploaded file Microsoft Office Word 2014 (16.0.7726) Windows NT 10.0; 06ac64af-4df9-4b9f-a9f6-9fc3d404af8d - StephenRice
Hi philmaynard,
Can you check the sync client activity center on your computer and see if you are seeing the same behavior? This seemed to be the case in Cameron's case as well if I recall. Thanks!
Stephen Rice
OneDrive Program Manager II
- Looking at the logs and talking to end user, I think this was a blip caused by a combination of saving a Word file to the local OneDrive sync with rapid sharing and saving actions from within Word. This seemed to cause OneDrive to delete the original file and create a new one with a new document I'd, essentially erasing the original share. This isn't something that's occurring on a regular basis and we haven't been able to recreate it.
I've recommended the user to share via Outlook OneDrive file attachments as this actually fits in better with their workflow as well as allowing OneDrive a few more seconds to get itself in sync. The have been no more incidents since.
