Forum Discussion
Problem Google Chrome and Onedrive
Hi Hervé!
This is a known issue that most of us all experience every now and then, not only in Chrome :-)
One common tips is to wait for 10 minutes and then try again (i know that is not a preferred solution).
In this article you can find a discussion about the same problem. Hope it helps.
The file is unlock not after 10 minutes but more between 30 minutes and 1 hour then i can delete it or rename.
I just created a ticket to Office 365 and I made an online demo with the support of Office 365.
I'am waiting now for a response from the support....
I confirmed that the problem doesnt appears with internet explorer and Microsoft Edge, only with Google Chrome.As i said, a known issue and the advice is often to wait for 10 minutes but it can be very long 10 minutes :-)
Good luck and please let us know if you get a solution from the support.
BR, Magnus
After hours of test, I have almost identified when it comes.
The problem is with Google Chrome and Office online which lock the file during a period of time.
This problem concern all Office 365 users,If you want to see the problem, I have made 2 videos :
-one with internet explorer => no bug detected
-the other with Chrome and the bug ( file lock )available here :
https://mlrouen-my.sharepoint.com/:f:/g/personal/herve_doher_ml-rouen_asso_fr/EpiRtE2uB-pGtISsocSyjmMBbct93Ay9FOxhxne5EcIaygI have a ticket still open at Office 365 support and for the moment they have no response...
