Forum Discussion
Solved
OneDrive taking a long time to find and sync changes
Hi, Our company's OneDrive seem to take way too long to sync files back and forth to our Sharepoint Document Library. E.g. when creating a new file or folder it just sits at "Looking for changes"...
Created a support ticket with Microsoft today. We were unable to locate any errors, and support eventually confirmed that the sync times can vary a lot from customer to customer. This all comes down to connectivity issues within the OneDrive desktop client itself.
Unfortunately 30-60 seconds wait before uploading local changes to the cloud, isn't out of the ordinary for many customers, and there was nothing support could do about this situation.
I have now tried running the sync (OneDrive desktop client) again, without any third-party antivirus enabled. The results are still the same. E.g. if creating a new folder in OneDrive (using file explorer), OneDrive starts "Looking for changes" and takes about 40 seconds before uploading the folder.
What to do? 🤔
Created a support ticket with Microsoft today. We were unable to locate any errors, and support eventually confirmed that the sync times can vary a lot from customer to customer. This all comes down to connectivity issues within the OneDrive desktop client itself.
Unfortunately 30-60 seconds wait before uploading local changes to the cloud, isn't out of the ordinary for many customers, and there was nothing support could do about this situation.
Tormod Solem Slupphaug Hi. I'm on a SurfaceBook 3. I have OneDrive loaded. When I open it, it usually looks for any document changes. I have made some recent changes and documents but One Drive is saying it has synced them, even though there is no green tick beside the doc - instead the two arrows are showing beside the new docs, but it doesn't seem to be uploading them.
Jill_Wilson nothing resolve since 2 years ago. I have change to use Dropbox or Notion instead of onedrive
