Forum Discussion
Office365 OneDrive Share - Link cant be sent to external email address
We are now using OneDrive for Business. One of our external course writers has both a gmail and a hotmail address. We first sent him a link to the folders in our OneDrive he needed access to. But his personal OneDrive 365 uses the hotmail address. We want to send the link to our OneDrive folders to his hotmail address, so he can set it up so that he can sync to our OneDrive off of his windows explorer folders. But when I try sending a sharing link to his hotmail address I get the "link can't be shared" error message. And OneDrive just keeps bringing up as an option the gmail address.
How can I totally delete his gmail address from our OneDrive directory/memory so I can then create and send him a sharable link to his hotmail address?
Olgy Gary, Lead Instructional Designer
ORU
See if you can remove the external user from the office 365 admin center. They will be marked with #EXT# in the username.
https://support.microsoft.com/en-us/help/3026385/how-to-remove-users-from-sharepoint-online
Additional notes
- At the Office 365 admin center level, user management lets an administrator manage users (create, delete, license, and assign delegated admins) in the Azure Active Directory domain structure. The portal also allows for the management of external users for site collections, including personal sites.
Robert, your suggestion worked! I forwarded your comment to our system administrator and he was able to delete the gmail address this user has. Soon after I was able to send him a link to the individual folders within our department OneDrive he needed to access. Thank you for taking the time to provide a solution for us. It worked.
Robert Woods wrote:
See if you can remove the external user from the office 365 admin center. They will be marked with #EXT# in the username.
https://support.microsoft.com/en-us/help/3026385/how-to-remove-users-from-sharepoint-online
Additional notes
- At the Office 365 admin center level, user management lets an administrator manage users (create, delete, license, and assign delegated admins) in the Azure Active Directory domain structure. The portal also allows for the management of external users for site collections, including personal sites.