Office icon missing in OneDrive app preferences

Copper Contributor

Hi! As you can see in onedrive app preferences, there's used to be an "Office" icon, which is now disappeared in my OneDrive app. How is it possible to get this settings option back? I've tried resetting onedrive, and I have the latest version as well. I want to turn file collaboration off.  Thank you!



6 Replies


If the Office icon is missing from the OneDrive app preferences, you can try the following troubleshooting steps to restore it:

  1. First, ensure that you have the latest version of OneDrive installed on your computer. You can check for updates by opening the Microsoft Store app and clicking on the three-dot menu in the top right corner, then selecting "Downloads and updates".
  2. If OneDrive is up-to-date and the Office icon is still missing, try resetting the OneDrive app. To do this, right-click on the OneDrive icon in the system tray and select "Settings". In the Settings tab, click on the "Reset OneDrive" button, and then follow the on-screen instructions.
  3. If resetting OneDrive doesn't work, try running a repair of the Microsoft Office installation. To do this, go to Control Panel > Programs and Features, find Microsoft Office in the list of installed programs, right-click on it, and select "Change". In the Microsoft Office Setup wizard, select "Repair", and then follow the on-screen instructions.
  4. If the Office icon still doesn't appear after resetting OneDrive and repairing Office, try reinstalling OneDrive. To do this, go to the OneDrive website and download the latest version of OneDrive for your operating system, then run the installer.

I hope this helps!


I know I don't know anything (Socrates)

@NikolinoDE Hello,


I also want to turn off the file collaboration option. I have a mac though. The Office option does not show up in my Onedrive app and it doesn't even have an option to Reset Onedrive.





On a Mac, the OneDrive app might have a slightly different interface compared to other platforms. If you're unable to find the "Office" option to turn off file collaboration and there's no option to reset OneDrive within the app, here's an alternative approach:

  1. Unlink and Re-Link OneDrive:
    • Click on the OneDrive icon in your Mac's menu bar.
    • Click on the three dots (...) to open the menu and select "Preferences."
    • In the Preferences window, go to the "Account" tab.
    • Click the "Unlink OneDrive" button. This will remove your OneDrive account from your Mac.
    • Once unlinked, close the OneDrive app completely.
    • Reopen the OneDrive app and follow the prompts to sign in and link your account again.
  2. Check Online Settings:
    • Sometimes, specific settings related to file collaboration might be available only through the web interface. Log in to your OneDrive account using a web browser on your Mac.
    • Navigate to the settings or preferences section. Look for options related to file collaboration or Office integration. You might find the option to turn off file collaboration here.
  3. Contact OneDrive Support:
    • If you're still unable to find the option to turn off file collaboration after trying the above steps, it's a good idea to reach out to OneDrive support for assistance. They might be able to provide you with more specific guidance or address any technical issues you're experiencing.

Please keep in mind that the user interface of apps can change over time, and features might be relocated or renamed. If the option you're looking for is not available in the app preferences, the web interface or customer support might be the best routes to explore. The text and the steps are the result of various AI's put together.


My answers are voluntary and without guarantee!


Hope this will help you.


Thank you so much, I will try these options.

Did you manage to solve this? I am facing the same problem.

Kind regards.
Unfortunately, it didn't work for me.
Option 1 didn't work.
Option 2 didn't show me different settings options online.
I haven't tried option 3.

During my research, somebody suggested to pause synching in OneDrive when I am saving my new files in OneDrive. Just going to the app in the top menu in my mac, then look for the option to pause synching for either 2/4/24 hours, I just choose 2 hours, save my files in OneDrive (it works), and then go back to "unpause" synching.

It's not ideal, but it works.

OneDrive has been a pain in every mac I own. Not sure why but I guess at some point I will contact customer support.

Hope this helps.