Forum Discussion
Julien SOULET
Nov 13, 2018Copper Contributor
Missing OneDrive File On Deman status icon
Hello everyone, I'm encountering an issue with OneDrive File On Demand, the status field still empty of icons. I'm note the only one in the company, a user contacted Microsoft and the an...
- Nov 14, 2018I think you are right on top that this is a Windows issue and not a OneDrive client issue. Since you've done all the steps less than a reimage of the computer...that might be your next step. That likely will take less time than tracking down the registry entry that got messed up.
Julien SOULET
Copper Contributor
Hello Rebekka, Unfortunately I was enable to fix the problem, I got this problem on a single user and we have just refreshed his laptop. I can't help you on this issue, sorry. I have another similar issue, status icon showing "sync" icon on a root folder, and when I search what is the file blocked in sync status, I can't found any file in sync. The answer of MS is just: Duplicate the folder with the icon problem and delete the old one ^^ Just in case. Julien.
Rebekka Musaeus
Aug 01, 2019Copper Contributor
Julien SOULET- thank you so much for you quick reply. I have managed to repair my own new PC by doing a clean install / Fresh Start. However we've tried this before with other PCs where it didn't work 😕 If we find out what is actually causing the issue, I will update this thread. Have a good day 🙂
- Julien SOULETAug 01, 2019Copper ContributorThank you too and be brave 🙂 Just for information when I dealed with this issue, I had a lot of suspicion about other Cloud storage APP installed (Dropbox, Google drive and iCloud) on maybe Adobe application. Good luck, Julien.