Forum Discussion
Change primary email address, now unable to see anything
Hi I've made a major error (& stupidly), I changed the primary email address on my O365 account, everything seem to work ok except OneDrive for Business, I was getting access denied to everything...
Hi Adam
I changed this via the Office 365 admin page, left it for a few hours but couldn't access anything in onedrive, changed it back (probably shouldn't have done that) and now one drive is blank.
I have noticed that if I add a "1" to the personal path, so browse to https://companyname-my.sharepoint.com/personal/newaddress1_co_uk I get an access denied, but can't see where I can amend the permission.
The account I am using is a global admin and it doesn't appear in the sharepoint admin page under user profiles.
under user profiles in sharepoint - can you see your old OneDrive site? Where is the "1" coming from?
Are you using the same login credentials (username) now as before your mail change?
/ Adam
