ONEDRIVE Does not Connect and Sync

New Contributor

Hallow

I'm working for the IAA (Israel Antiquity Authority). I have a similar problem. I can connect to and enter OneDrive in my browser. But the sync to my folder is failing. I can work but can't upload and download new content or see my folders.

  • This problem continues for three days. 
  • I'm not the only member of the organization that had that problem.
  • I deleted the sync folder and reinstalled her, but with no results. 

Dotan

1 Reply
Your organisation's IT department runs your OneDrive for Business account, and can escalate issues to Microsoft.
Please run through the OneDrive Troubleshooter: https://support.microsoft.com/en-us/office/fix-onedrive-sync-problems-0899b115-05f7-45ec-95b2-e4cc8c...

If you come back to the forum, please indicate what operating system (Mac, Windows,...) and version you're running

"I deleted the sync folder"
Don't delete things! Deleting cloud-synced files may delete the files _everywhere_.