Forum Discussion
Atiqan
Jan 04, 2023Copper Contributor
ONEDRIVE Does not Connect and Sync
Hallow I'm working for the IAA (Israel Antiquity Authority). I have a similar problem. I can connect to and enter OneDrive in my browser. But the sync to my folder is failing. I can work but can't u...
Mike Williams
Jan 04, 2023Steel Contributor
Your organisation's IT department runs your OneDrive for Business account, and can escalate issues to Microsoft.
Please run through the OneDrive Troubleshooter: https://support.microsoft.com/en-us/office/fix-onedrive-sync-problems-0899b115-05f7-45ec-95b2-e4cc8c4670b2
If you come back to the forum, please indicate what operating system (Mac, Windows,...) and version you're running
"I deleted the sync folder"
Don't delete things! Deleting cloud-synced files may delete the files _everywhere_.
Please run through the OneDrive Troubleshooter: https://support.microsoft.com/en-us/office/fix-onedrive-sync-problems-0899b115-05f7-45ec-95b2-e4cc8c4670b2
If you come back to the forum, please indicate what operating system (Mac, Windows,...) and version you're running
"I deleted the sync folder"
Don't delete things! Deleting cloud-synced files may delete the files _everywhere_.