Forum Discussion
one drive syncing is too much slow
i have a good connection but still the syncing is very slow 😞 (25KB
i have searched for issues but nothing is helpful
any help please
zackgeek2: Try Disabling Files On-Demand --> Under OneDrive Settings tab uncheck Files On-Demand option..Wola you would see OneDrive upload/download increased by incredible speed.
We're also experiencing immensely slow upload and download speeds using the OneDrive client, both for Mac and PC, but especially for Mac users. Tested both on and off our VPN client, as well as in numerous Internet configurations (at home, at work), WiFi and cable. Internet connectivity tests shows good speeds (>50MB/s, all the way up to 300MB/s), but still, OneDrive takes forever to even upload a couple of kilobytes in a Word document. This has serious implications as it severely impacts the speed at which we can work with and share files. For example, I just created a 637 kb Word document that I uploaded to my OneDrive for Business that I wanted to share with some colleagues over Teams, document is saved and closed on my computer, no one else has it open, but still, the document takes forever (several minutes) to upload..
netadmin37 I have heard this solution before, but as far as I understand from the "Disable Files on Demand" feature, all your synched folders are then downloaded to the local harddrive. This is obviously not a solution if you have three different SharePoint sites synchronized with several hundred Gigabytes, along with your personal OneDrive with 10's of GB stored. I can't be assumed to go buy a 1TB Macbook Pro just for OneDrive to work on my computer, right?!
Emil_B - are you using a current version of the sync client? Some of the older versions had performance issues. You can try unchecking some folder for sync performance testing. I run sync all day long on my home with 3 Mb down, and 1 Mb up (world's slowest connection). Keep troubleshooting.
Thanks netadmin37. Works like a charm...
One Drive is a joke. Especially with data drive files. They normally recommend you don't have files bigger than 300K in your One Drive, and that is way too small for database system. Discounts happen all the time, that can be a disaster for database files and indexes. Do not use One Drive for anything but static, uploaded files to share. We don't use it any longer at all.
- Fmoore0001 - just to be clear, they recommend have less that 300K files in OneDrive. I've uploaded 20GB files and they support 100GB file size.
- Actually they recommend you don't have more than 300K separate files synced - there's no statement that 300KB is a file size limit. OneDrive supports individual files of up to 250GB.
Running databases on cloud-synced storage can be a problem irrespective of vendor as the record locking order required by an app is not going to match the sync order of different files or file components.
zackgeek2 What type of slowness are you seeing? Slow network speed, or OneDrive sync client just sitting and showing "Looking for changes"? If looking for changes, it's often you are trying to sync too many files. Try to keep it under 300K files total (across all sources). How many files do you have? It is OneDrive files or SharePoint doc lib being synced? Are you running the latest sync client? Give me more info.
Lou_Mickley thank you for your reply 😉
it is a slow network speed
my one drive is updating files from my computeri'm trying to upload 5.6GB of files (237 files); and the uploading is really slow ( 51,6KB/s to 100KB/s) normally if i want to download a 6GB of files i download them at a rate of (1MB/s)
look this image if it can help you ; and thanks for your help
I have the same issue. The OneDrive window always shows and changes the number of changes being in progress, but the upper 4-5 files in the window remain "0 Uploaded" and the file of 22Mb only in size I need to be upload more then 2 hours ago is still in "Sync pending" status.
How can I see these processes? and why does it take so long?
I have FTTH, for reference.
Thanks for assistance
zackgeek2 Hi - you're trying to use OneDrive sync client to upload quite a large amount of data. This isn't what it is designed for so upload speeds are never going to be huge.
Check your upload speed (you mention a good download speed but upload will be significantly slower).
To migrate files to OneDrive you should be using a migration tool which is designed to move data at large capacities. Sharegate or the inbuilt SharePoint migration tool are recommended. The same goes for others on this thread who are migrating.
The SharePoint migration tool can be downloaded from the SharePoint admin centre. Sharegate is a third party software which I highly recommend but it is expensive.
Kotus-Tech The problem for us is that the SharePoint migration tool (which I've successfully used to migrate 1.4 TB of company data into SharePoint sites) isn't available for Mac, and this is a Mac user that's been with the company for 15+ years, so obviously he has a lot of data to migrate on his Macbook Air into his personal OneDrive space..
Emil_B We have used a migration tool to move our data from Dropbox to OneDrive for Business. So all of the data is on OneDrive - it is not being uploaded from our macs. What I observe in testing is that a new file created and added to OneDrive for Business on the computer (a Mac) is very slow to upload - slow enough that it would disrupt our workflow. A folder containing 4 small files took about 15 minutes to upload. A single file took about 5 minutes. Adding a file to OneDrive for Business on the web pretty quickly showed up in the same folder on the Mac but when I selected "keep on this device" it took a very long time for the solid green circle with a check to show up. I think this would drive our staff nuts - all of the waiting on files to sync up.
mark
For the various people on this thread, have you also checked to ensure your OneDrive sync client settings are not limiting/throttling your sync speed? In the sync client, it's this network tab:
Fast forward to now and the issue is still there...come on guys u can fix this. I use google drive and never been this kinda slow. A few weeks ago I backed up some folder about 200k and now the downloads is completely unbearable.
becker666 - I can't figure out why people have this issue. Keep in mind the 64-bit OneDrive sync client is coming to public preview in March and generally available in April. See https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=OneDrive%2C64-bit
Lou_Mickley Are there any users getting this to work? I have never got any speeds out of this app. Im running Version_2021 Build 21.046.0307.0001 and it runs on 30kB/s. I guess Microsoft cant swallow the amount of data......
- I experienced similar issue, speeds constantly at ~100KB/s while having symmetrical 100Mbit internet (download/upload). Nothing I found on the internet was helpful. Finally I enabled QoS in my router's settings and now the speed is 10MB/s.
trolleySo its been a few month since the last post. I just want to confirm I'm a mac user. I used to use OneDrive a few years back and it was a good speed for uploading files. Now business has agreed to go full 365 i reinstated OneDrive as a business user.
I am embarassed by the performance. I will probably store my files directly on the web in 365 now instead of syncing locally. I do not have that amount of time to waste watching a file upload. I currently have a 1.8mb powerpoint template file stuck on 255k! Google Drive, DropBox, even iCloud syncing are much faster than what I'm seeing here. It's a real shame.
mattp2010 I'm having exactly the same problem here, on a Mac running Big Sur 11.5.
OneDrive was just as fast as Dropbox until very recently, but now it's useless - stuck on "Updating Files" for hours every time I save a modest sized file to my HD.
I've tried rebooting MacOS and I've tried the ResetOneDriveApp command, but neither worked. My guess is it's a compatibility issue either with the latest MacOS update or the latest OneDrive update.
I found this tweak by looking into Policy settings and it helped me GREATLY. I'm now using 37 Mbps to download my offline files. The values below are 100,000 KB / s, which is the highest they will allow.
[HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\OneDrive]
"DownloadBandwidthLimit"=dword:000186a0
"UploadBandwidthLimit"=dword:000186a0I don't see a folder in the registry Computer\HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft for Onedrive. Should I make a folder? My thought is that OneDrive personal might not know to look there.
Regarding other's comments about a 300,000 file limit, and OneDrive not meant to sync 1TB of files, I don't get it. Why have a cloud size of 1TB if you can't sync that much. I have 350,000 files I want in there. If OneDrive can't handle it, then I need something else. I came to OneDrive because the other cloud product I was using was doing the same thing, very slow sync. At first OneDrive clipped along at 6 Mbps, the limit of my connection. Then it dropped to near zero.
- I've been having this issue for many years and for that reason, I only use OneDrive to manually back up my files. It's always been slow and that's just the same it is.
As of early 2021, I've been using the Verizon Fios 6 with a direct wired Ethernet connection and OneDrive take about 20 minutes to upload a 5GB video file.
Verizon includes 2TB of free Cloud storage of Cloud storage, and I also use several other Cloud storage options too, all of which are lightening fast.
There's literally no comparison. OneDrive is just plain slow!
I've been complaining to Microsoft bout this issue for years, and it's just a problem that Microsoft doesn't care to address or fix.Saving a small Word file with 22kB, the file could not be seen on other machines many minutes later. I have an upload speed of 900 MB/s and a Download of 5 GB/s. The other machines tell me onedrive is sync.
I never had such problems with dropbox. With Onedrive the productivity is very bad and if you have changes on a document, it could happen, that the other machine loads an old version of the document.
Additionally many folders did not show, to be synced, but inside the folder all files are green!
What can I do, to use OneDrive for daily work? In the moment it is only usefull for backup of old data.I always suggest a few things:
- Make sure files on demand is turned on.
- Most of us nearly always have internet access so there is no need to keep copies of all files on our local computers all the time.
- If you have many files shared with many people and someone makes a change, even to a file no-one else is interested in, then that change could go to dozens or hundreds of computers.
- Only use "Always keep on this device" for files you will need when you don't have an internet connection.
- Turn on Storage Sense and have it run every week or two. It will remove files you aren't using so you don't have to use up bandwidth syncing files you don't need.
The only files that should have green status circles are the ones you are currently working on. Most should have the cloud. You may think you are only trying to sync one file but your bandwidth may be taken up syncing every shared file someone else has changed. And even more it will also be syncing for every person the file is shared with in your office.
Once I got the right balance with Files On Demand and Storage Sense, syncing with SharePoint and OneDrive is quick. The files I am working on are usually already on my computers so they open quick and when I finish I don't even notice the syncing.
- Make sure files on demand is turned on.
