Trouble with Office 365 (Outlook/MS Exchange Email) and Microsoft Account using same email?

Question

Hello, I have a problem with a recently migrated email being hosted via Rackspace MS Exchange and Outlook 2016 giving some temporary mailbox prompt on app open and Rackspace is saying the email I am using for my master live account needs to be different than the email used in Outlook with MS exchange. This has been a real nightmare for me and I am wondering what people in the Microsoft community have to say about this and/or if anyone has any familiarity with this and/or if anyone has any other solutions.

Thanks

harveer singh · Answer

Hello&nbsp;_clef&nbsp;,&nbsp;&nbsp;I think the only available solution is to rename your personal account, Here are couple of relevant articles :Background:https://techcommunity.microsoft.com/t5/azure-active-directory-identity/cleaning-up-the-azuread-and-microsoft-account-overlap/ba-p/245105&nbsp;Rename :https://support.microsoft.com/en-gb/help/12407/microsoft-account-change-email-phone-number&nbsp;Thanks&nbsp;

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Trouble with Office 365 (Outlook/MS Exchange Email) and Microsoft Account using same email?

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