Forum Discussion

Copper Contributor

Sep 15, 2020

Trouble with Office 365 (Outlook/MS Exchange Email) and Microsoft Account using same email?

Hello, I have a problem with a recently migrated email being hosted via Rackspace MS Exchange and Outlook 2016 giving some temporary mailbox prompt on app open and Rackspace is saying the email I am u...

exchange

outlook

harveer singh

Iron Contributor

Sep 27, 2020

Hello _clef ,

I think the only available solution is to rename your personal account, Here are couple of relevant articles :

Background:

https://techcommunity.microsoft.com/t5/azure-active-directory-identity/cleaning-up-the-azuread-and-microsoft-account-overlap/ba-p/245105

Rename :

https://support.microsoft.com/en-gb/help/12407/microsoft-account-change-email-phone-number

Thanks