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Dennis Landi's avatar
Dennis Landi
Copper Contributor
Sep 04, 2019

Outlook: Suddenly all outgoing messages to anyone are marked as spam and blocked by exchange server

Suddenly as of this morning I cannot send any email to anyone without getting this: "message blocked, content identified as spam" 

 

Below is an example of trying to send a message with the subject "Test" and body "Test" from my  outlook.com account to my another personal email account. Note: This happens if I try to send any email message to anyone. Please help.

 

--------------------------------------------------

Generating server: BL2NAM02HT171.mail.protection.outlook.com
[my email address]
Remote Server returned '550 5.7.520 Message blocked because it contains content identified as spam. AS(4567)'
Original message headers:

Received: from BL2NAM02FT030.eop-nam02.prod.protection.outlook.com
(10.152.76.59) by BL2NAM02HT171.eop-nam02.prod.protection.outlook.com
(10.152.76.159) with Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.2220.16; Wed, 4 Sep
2019 07:50:44 +0000
Received: from DM6PR18MB2492.namprd18.prod.outlook.com (10.152.76.51) by
BL2NAM02FT030.mail.protection.outlook.com (10.152.77.172) with Microsoft SMTP
Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id
15.20.2220.16 via Frontend Transport; Wed, 4 Sep 2019 07:50:44 +0000
X-IncomingTopHeaderMarker: OriginalChecksum:705C74609AE6A36CF2DC18A649401BAC45A5CA4B02A3A22E35ECF9C58A2D6507;UpperCasedChecksum:D1541A62E4DC32C0D1FFF050077B969EA2F3B0F4E3A48C3474606F845403A22F;SizeAsReceived:6534;Count:42
Received: from DM6PR18MB2492.namprd18.prod.outlook.com
([fe80::6d4e:c6f0:7656:d08e]) by DM6PR18MB2492.namprd18.prod.outlook.com
([fe80::6d4e:c6f0:7656:d08e%7]) with mapi id 15.20.2220.021; Wed, 4 Sep 2019
07:50:44 +0000
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding: binary
From: Dennis Landi
To: Dennis Landi
Subject: test
Thread-Topic: test
Thread-Index: AdVi9XDIjrK/7z3pR5yGwSpnp+bKvA==
Sender: Dennis Landi <myemailaddress@outlook.com>
X-MS-Exchange-MessageSentRepresentingType: 2
Date: Wed, 4 Sep 2019 07:50:44 +0000
Message-ID: <dm6pr18mb24928f654688d53151e63024d4b80@dm6pr18mb2492.namprd18.prod.outlook.com>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator: <dm6pr18mb24928f654688d53151e63024d4b80@dm6pr18mb2492.namprd18.prod.outlook.com>
MIME-Version: 1.0
X-TMN: [vRXqoHNgM2MDmaskiSj8EIeMxpZOz7tb]
X-MS-PublicTrafficType: Email
X-IncomingHeaderCount: 42
Return-Path: myemail2000@outlook.com
X-EOPAttributedMessage: 0
X-Microsoft-Antispam:
BCL:0;PCL:0;RULEID:(2390118)(5050001)(7020095)(20181119110)(201702061078)(5061506573)(5061507331)(1603103135)(2017031320274)(2017031323274)(2017031324274)(2017031322404)(1601125500)(1603101475)(1701031045);SRVR:BL2NAM02HT171;
X-MS-TrafficTypeDiagnostic: BL2NAM02HT171:</dm6pr18mb24928f654688d53151e63024d4b80@dm6pr18mb2492.namprd18.prod.outlook.com></dm6pr18mb24928f654688d53151e63024d4b80@dm6pr18mb2492.namprd18.prod.outlook.com></myemailaddress@outlook.com>

  • Dennis Landi's avatar
    Dennis Landi
    Copper Contributor

    Further information:  Strangely I can send a test message from my Android Phone (running the outlook client) running on wifi in my house;  but, not from my laptop running on the same wifi network. 

     

    I cannot send a message from my laptop using either the desktop outlook client or the outlook web client.

     

     

    • LeslieAF79's avatar
      LeslieAF79
      Copper Contributor

      Dennis Landi 

       

      I am having the exact same problem.  I can't even send messages from my Outlook account from my iPhone.  Happened overnight.  Aaugghh!  Need help

    • VasilMichev's avatar
      VasilMichev
      MVP

      Open a support case and report this, it seems EOP is flagging you for some reason.

    • oxcars's avatar
      oxcars
      Copper Contributor

      geneva60 

      Did you ever get the issue resolved?

      GoDaddy changed over to Microsoft 365 in 2022. Since May 2024 all sent emails from my iPhone go straight to spam. Unbelievable, so they can make more money, they are using a half baked crap system. I guess I finally have to move my domain.

       

       

  • LeslieAF79's avatar
    LeslieAF79
    Copper Contributor

    Dennis Landi VasilMichev 

     

    Here's the email I'm getting:

    <leslie.a.friedman@gmail.com><leslie@wharton.upenn.edu><leslie.a.friedman@outlook.com><ch2pr05mb708088a493781b073cff6499b9b80@ch2pr05mb7080.namprd05.prod.outlook.com><byapr10mb3573edbe70e95bd912a69fc68db80@byapr10mb3573.namprd10.prod.outlook.com><byapr10mb357315834892c40776545d1e8db80@byapr10mb3573.namprd10.prod.outlook.com><byapr10mb357315834892c40776545d1e8db80@byapr10mb3573.namprd10.prod.outlook.com><ch2pr05mb708088a493781b073cff6499b9b80@ch2pr05mb7080.namprd05.prod.outlook.com>

    Diagnostic information for administrators:

    Generating server: BN3NAM04HT214.mail.protection.outlook.com

    [my email address-not the sending one, but the receiving one]
    Remote Server returned '550 5.7.520 Message blocked because it contains content identified as spam. AS(4567)'

    Original message headers:

    Received: from BN3NAM04FT008.eop-NAM04.prod.protection.outlook.com
     (10.152.92.52) by BN3NAM04HT214.eop-NAM04.prod.protection.outlook.com
     (10.152.93.39) with Microsoft SMTP Server (version=TLS1_2,
     cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.2220.16; Wed, 4 Sep
     2019 15:43:37 +0000
    Received: from CH2PR05MB7080.namprd05.prod.outlook.com (10.152.92.59) by
     BN3NAM04FT008.mail.protection.outlook.com (10.152.92.168) with Microsoft SMTP
     Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id
     15.20.2220.16 via Frontend Transport; Wed, 4 Sep 2019 15:43:37 +0000
    X-IncomingTopHeaderMarker: OriginalChecksum:1B4BD8CC6F1E5E4F0B1C6B8A7B97DD3D7D99EEADD3524B8DE590536E23E744FA;UpperCasedChecksum:BE7AA49BB9DB6BC4EB09600159C0BF7415F5A3314B9C2E88D5836E7BD5716FC6;SizeAsReceived:6871;Count:44
    Received: from CH2PR05MB7080.namprd05.prod.outlook.com
     ([fe80::f856:10b6:cc2:fdd0]) by CH2PR05MB7080.namprd05.prod.outlook.com
     ([fe80::f856:10b6:cc2:fdd0%7]) with mapi id 15.20.2241.013; Wed, 4 Sep 2019
     15:43:37 +0000
    Content-Type: application/ms-tnef; name="winmail.dat"
    Content-Transfer-Encoding: binary
    From: "Leslie A. Friedman" <leslie.a.friedman@gmail.com>
    To: "Friedman, Leslie A" <leslie@wharton.upenn.edu>
    Subject: Fw: test 211111
    Thread-Topic: test 211111
    Thread-Index: AQHVYzeE3JHSSoFlN0GXT2EugS754w==
    Sender: "Leslie A. Friedman" <leslie.a.friedman@outlook.com>
    X-MS-Exchange-MessageSentRepresentingType: 2
    Date: Wed, 4 Sep 2019 15:43:37 +0000
    Message-ID: <ch2pr05mb708088a493781b073cff6499b9b80@ch2pr05mb7080.namprd05.prod.outlook.com>
    References: <byapr10mb3573edbe70e95bd912a69fc68db80@byapr10mb3573.namprd10.prod.outlook.com>,<byapr10mb357315834892c40776545d1e8db80@byapr10mb3573.namprd10.prod.outlook.com>
    In-Reply-To: <byapr10mb357315834892c40776545d1e8db80@byapr10mb3573.namprd10.prod.outlook.com>
    Accept-Language: en-US
    Content-Language: en-US
    X-MS-Has-Attach:
    X-MS-TNEF-Correlator: <ch2pr05mb708088a493781b073cff6499b9b80@ch2pr05mb7080.namprd05.prod.outlook.com>
    MIME-Version: 1.0
    X-TMN: [8lRNfzrSoD4oKa8cNmLztBoZMfYTbICj]
    X-MS-PublicTrafficType: Email
    X-IncomingHeaderCount: 44
    Return-Path: Leslie.A.Friedman@outlook.com
    X-EOPAttributedMessage: 0
    X-Microsoft-Antispam:
    	BCL:0;PCL:0;RULEID:(2390118)(5050001)(7020095)(20181119110)(201702061078)(5061506573)(5061507331)(1603103135)(2017031320274)(2017031322404)(2017031323274)(2017031324274)(1601125500)(1603101475)(1701031045);SRVR:BN3NAM04HT214;
    X-MS-TrafficTypeDiagnostic: BN3NAM04HT214:</ch2pr05mb708088a493781b073cff6499b9b80@ch2pr05mb7080.namprd05.prod.outlook.com></byapr10mb357315834892c40776545d1e8db80@byapr10mb3573.namprd10.prod.outlook.com></byapr10mb357315834892c40776545d1e8db80@byapr10mb3573.namprd10.prod.outlook.com></byapr10mb3573edbe70e95bd912a69fc68db80@byapr10mb3573.namprd10.prod.outlook.com></ch2pr05mb708088a493781b073cff6499b9b80@ch2pr05mb7080.namprd05.prod.outlook.com></leslie.a.friedman@outlook.com></leslie@wharton.upenn.edu></leslie.a.friedman@gmail.com>
    </ch2pr05mb708088a493781b073cff6499b9b80@ch2pr05mb7080.namprd05.prod.outlook.com></byapr10mb357315834892c40776545d1e8db80@byapr10mb3573.namprd10.prod.outlook.com></byapr10mb357315834892c40776545d1e8db80@byapr10mb3573.namprd10.prod.outlook.com></byapr10mb3573edbe70e95bd912a69fc68db80@byapr10mb3573.namprd10.prod.outlook.com></ch2pr05mb708088a493781b073cff6499b9b80@ch2pr05mb7080.namprd05.prod.outlook.com></leslie.a.friedman@outlook.com></leslie@wharton.upenn.edu></leslie.a.friedman@gmail.com>

     

    • If you don't know how to open a support case, chances are you are not allowed to anyway. Talk to your admin/IT Support staff.

      • Dennis Landi's avatar
        Dennis Landi
        Copper Contributor

        VasilMichev 

         

        I am a single user with a single O365 License. I have no admin other than the web interface the MS gives me, which is minimal, to say the least.

  • LeslieAF79's avatar
    LeslieAF79
    Copper Contributor

    Dennis Landi Problem persists on my end.  Yours?  What's happening now is that all my outbound Outlook (web-based) messages go into "Drafts" folder first and then are sent about two minutes later.

  • LeslieAF79's avatar
    LeslieAF79
    Copper Contributor

    Dennis Landi How's it going today?  I have emails still going to my "Drafts" folder and then finally going out within a minute or two.  Odd.  And, they don't show up in my "Outbox."  You?

    • madrub's avatar
      madrub
      Copper Contributor

      Hi, all of my emails through outlook are returned as 'blocked'.  Has anyone figured out a solution?LeslieAF79 

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