Apr 10 2019 12:18 PM - edited Apr 10 2019 12:22 PM
Hi,
like this old thread below, we have customers which have access to shared mailboxes and wants receive an alert for e-mails arriving on that other mailboxes visible on their outlook profile.
I was able only going to the 'Inbox' of a shared mailbox on outlook pane and then create a new rule ('only for this computer') which shows a custom pop-up alert as the article below.
The problem comes since it's a local rule, if user goes to another computer we need create the same rule and we have a lot of users it the same needs.
>>> Is there a way to show the traditional alert pop-up on button right corner like does when new e-mail arrive to its email account???
Old thread:
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Instructions followed:
Apr 11 2019 12:42 AM
Best way is to add the shared mailbox as additional account, via File -> Add account. This will enable new message notifications, rules support and all other features.
Nov 06 2020 12:25 AM
@Vasil Michev , I'm not convinced that's a valid solution. Shared Mailboxes are usually added as Auto-Mapped or Additional Mailboxes and very rarely as PasswordFull accounts. So What is Microsoft solution to notify new messages for additional mailboxes or auto-mapped mailboxes ?
Feb 01 2022 05:28 PM
Jun 10 2022 06:15 AM