Forum Discussion
Outlook 2016 - alert on new email for shared mailbox
Hi, like this old thread below, we have customers which have access to shared mailboxes and wants receive an alert for e-mails arriving on that other mailboxes visible on their outlook profile. ...
Best way is to add the shared mailbox as additional account, via File -> Add account. This will enable new message notifications, rules support and all other features.
VasilMichev , I'm not convinced that's a valid solution. Shared Mailboxes are usually added as Auto-Mapped or Additional Mailboxes and very rarely as PasswordFull accounts. So What is Microsoft solution to notify new messages for additional mailboxes or auto-mapped mailboxes ?
- yeah I'm also stuck in this situation, why give us an Auto-Mapped option for shared mailboxes when these Outlook alert functionalities don't work?
