Forum Discussion

Brian_Branco's avatar
Brian_Branco
Copper Contributor
Aug 25, 2021

Office 365 Portal Setup

Hi, I have a client that is a startup, they do not currently have corporate email. I am trying to login to admin.microsoft.com so I can setup the domain and Office 365, but it will not take their A...
admin
office 365
pvanberlo's avatar
pvanberlo
MCT
Aug 25, 2021

Brian_Branco Signing into the Microsoft 365 Admin center generally requires a "work account", which is associated with a Microsoft 365 tenant. If they currently do not have anything yet, you will need to start with creating such a tenant, either by starting a new trial tenant or purchasing licenses immediately. 

 

During the setup of a new tenant you will need to provide an email address and then configure an account with a <tenant name>.onmicrosoft.com address. Once the tenant is created, you can configure additional domains within the Microsoft 365 Admin center and add new users who will then be able to sign in with their <username>@<domainname> address as a work account.

 

Does this help? If you need more info, please let me know in a reply. 

  • Brian_Branco's avatar
    Brian_Branco
    Copper Contributor
    Aug 25, 2021
    Hi, thank you for your quick reply.

    I want to setup a new trial tenant, so I can get everything setup before they start paying.

    I went to admin.microsoft.com and when I click on Create Account and put in as an example sewing123@sewing123.onmicrosoft.com and put in the password, it wants to sent an email to this email address.

    This is where I am getting stuck.
    • pvanberlo's avatar
      pvanberlo
      MCT
      Aug 25, 2021

      Brian_Branco Setting up a new trial tenant is done via a specific URL, depending on which trial you'd like to use. For example, to setup a trial of Office 365 E3, you can visit this URL. Generally, when you have a look at the Microsoft 365/Office 365 subscriptions page for business or enterprise, it will show you if you can start a 1 month free trial. Just click the trial link for the license you'd like to trial and you can setup a new trial tenant.

      • Brian_Branco's avatar
        Brian_Branco
        Copper Contributor
        Aug 25, 2021
        @Pavanberlo - thank you for your help with this, I really do appreciate it. I didn't do the trial thats where I got stuck, so I was able to get setup and add the domains.

        I have one additional question in regards to licenses and shared mailboxes.

        I have 2 users that will be using the same mailbox orders@domain.com - so do I need to have 2 separate Office 365 licenses for them?

        In addition, is this a shared mailbox that needs to be setup? When I go into that area, its not giving me an option to add a shared mailbox that I can see.

        Thanks once again