Nov 03 2020
04:15 AM
- last edited on
Feb 01 2023
01:17 PM
by
TechCommunityAP
Nov 03 2020
04:15 AM
- last edited on
Feb 01 2023
01:17 PM
by
TechCommunityAP
Hello.
I had a domain in O365, and then I had another domain taking it over, so Domain 1 is now "under" the second domain.
This means, the Tenant ID has changed.
What I didnt think about was that all the Data in the OneDrive is still holding on to the old Tenant ID, and its not accessable now. Panic. What can I do ? I need to collect the data and have it transfered to the correct tenant / OneDrive.
Somebody must have done this mistake before, and have a solution for it.
Thanks in advance.
I added the error I get (43) when I try opening something from the old OneDrive which is still on my PC, but havent been downloaded, which is now not available as its "trapped" in the blue skies. It says in danish that there was an error (code 43).
Nov 03 2020 01:23 PM
When my tenant's domain name changed, I worked with Tech Support and they helped with PowerShell scripts that helped with that process. You might reach out to them and ask for assistance. It's been a couple years since we changed our domain names so hopefully there's an even better process or scripts to use.
Nov 04 2020 02:43 AM
@Cary Siemers Thanks so much!
Can you help me with a link to Tech Support as I havent had any luck finding where I can create a case with them ?
Nov 05 2020 01:24 PM
It's available in the Admin Center.
Nov 06 2020 03:25 AM
@Cary Siemers Thanks, I made a Tech support case :) I really hope they can fix it.
Good day.