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Steve Krehbiel's avatar
Steve Krehbiel
Copper Contributor
Mar 23, 2017
Solved

Best practice for retiring users

Hello,   I'd like to know what the best practice is for retiring terminated users.  We'd like to keep their data (E-Mail, OneDrive) for later access, but I want to cut off the accounts from receivi...
  • VasilMichev's avatar
    VasilMichev
    Mar 23, 2017

    You can actually customize this for up to 3650 days now, obviously I havent been able to confirm that first-hand :)

     

    To expand (or maybe correct) on what C_the_S said, a mailbox that's put on hold can be provisioned as Inactive mailbox, allowing you do indefinitely preserve the content for no charge: http://technet.microsoft.com/en-us/library/dn144876(v=exchg.150).aspx

     

    However, in order to actually make the mailbox Inactive, you need to remove the user account. Simply removing the license does not make the mailbox Inactive, instead it will be kept as is because of the hold setting (and will generate an entry in the "users with errors" view). It will also not prevent people from sending new messages to said mailbox.

     

    If you want to keep the data around for quicker access (as getting it out of Inactive mailboxes takes some effort), a better option might be to convert the mailbox to shared.