You probably need to tune your user mapping, follow the documentation or contact Okta support for assistance.
For technical support and break/fix questions, please visit Microsoft Support Community.
\nFor help & learning (how-to articles, videos, training), please visit Microsoft Support.
Hi,
i have integrated Okta SSO in office 365 account and trying to authenticate users wtih azure App ID. but it throws error like \"{\"AADSTS50020: User account '{EmailHidden}' from identity provider 'https://sts.windows.net/5f73b188-eb12-4029-bc50-281088be49c0/' does not exist in tenant 'Tenant' and cannot access the application '380ca9c4-2d3f-4bed-9127-711cb03ffed3'(rootavg) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.\\r\\nTrace ID: f2620add-6f70-40c1-9c21-feb358fa7c00\\r\\nCorrelation ID: 517de74f-289e-43fe-93ec-2656fa6b38ca\\r\\nTimestamp: 2019-06-28 08:33:26Z\"}\"
kindly help me out
Thanks,
Aravind Elumalai
","kudosSumWeight":0,"postTime":"2019-07-09T07:43:34.498-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Microsoft 365 Groups","text":"Microsoft 365 Groups","time":"2020-04-23T17:00:28.165-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:office 365","text":"office 365","time":"2016-06-27T01:27:02.990-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:745052_3"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1775},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"Hi,
i have integrated Okta SSO in office 365 account and trying to authenticate users wtih azure App ID. but it throws error like \"{\"AADSTS50020: User account '{EmailHidden}' from identity provider 'https://sts.windows.net/5f73b188-eb12-4029-bc50-281088be49c0/' does not exist in tenant 'Tenant' and cannot access the application '380ca9c4-2d3f-4bed-9127-711cb03ffed3'(rootavg) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.\\r\\nTrace ID: f2620add-6f70-40c1-9c21-feb358fa7c00\\r\\nCorrelation ID: 517de74f-289e-43fe-93ec-2656fa6b38ca\\r\\nTimestamp: 2019-06-28 08:33:26Z\"}\"
kindly help me out
Thanks,
Aravind Elumalai
"},"Conversation:conversation:745052":{"__typename":"Conversation","id":"conversation:745052","solved":false,"topic":{"__ref":"ForumTopicMessage:message:745052"},"lastPostingActivityTime":"2023-02-01T11:51:52.377-08:00","lastPostTime":"2019-07-09T10:09:14.597-07:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:745052":{"__typename":"ModerationData","id":"moderation_data:745052","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:745052_3":{"__typename":"Revision","id":"revision:745052_3","lastEditTime":"2023-02-01T11:51:52.377-08:00"},"ForumReplyMessage:message:745439":{"__typename":"ForumReplyMessage","id":"message:745439","conversation":{"__ref":"Conversation:conversation:745052"},"author":{"__ref":"User:user:58"},"revisionNum":1,"uid":745439,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:microsoft-365"},"subject":"Re: Authenticate O365 users with okta Integration?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:745439"},"parent":{"__ref":"ForumTopicMessage:message:745052"},"body":"You probably need to tune your user mapping, follow the documentation or contact Okta support for assistance.
","body@stringLength":"122","rawBody":"You probably need to tune your user mapping, follow the documentation or contact Okta support for assistance.
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