Forum Discussion
BTTC Promo 2 - D365 Finance additional base users on a monhtly basis
Dear Community another BTTC Promo 2 question: our customer is on this promo and has 55 Finance base users. For seasonal reasons, they would like to increase the base users for 5 users - but only tem...
LicensingConcierge1 thanks for your input. I know the basic NCE/Product terms.
But in this case, the customer bought the 20 user threshold. That would mean a customer cannot anymore (with NCE) increase their user's count seasonally (monthly) unless the number varies for 20+ users? Could anybody answer this who comes from the business side? I miss the good old Partner Community Support where we had a real exchange between partners as well. Nick_Beacroft , thanks for your input, but the question is probably really for D365 Finance partners, since the 20 users min is quite unique there (and I believe, that just falls though everything the NCE-crew implemented (along with many other nice things))
LicensingConcierge1
Microsoft
Microsoft
In order to best assist, would you mind clarifying what you mean by "unless the number varies for 20+ users" please?
Standing by,
Microsoft CSP Licensing Concierge
LicensingConcierge1 of course. There is a limit for D365 Finance (or SCM) base useres of 20 users. Below that, a customer cannot get the D365 instance (product). Since they have already a greater number licensed, I do not understand, why they cannot add 1 subscription (1 base user) on a monthly basis. Does that explain my question properly?
- LicensingConcierge1 can you please double check and answer again?
- This is because of a technical impossibility in Partner Center.
Therefore, each base subscription of Finance and SCM has a 20 user minimum.
Mixing is not possible in CSP, contrary to EA....Marcel_Altena thank you! (missed you here! ;))
It is amazing, how the Microsoft Team just ignores our questions, hoping it will be solved magically.
I am not sure if this is really a technical impossibility but rather a revenue-generator. It's been there for sooo long now and nothing seems to change. It's just a joke where this is going to - basically Microsoft once said with the Subscription model it will all be much clearer (more fair) to buy just what you use/consume - it is quite the contrary now. But this is another topic.
thanks for your reply
