Forum Discussion
Annual to Triennial - new end date?
I have searched quite a bit - surprise suprise, didn‘t find any answer… Since there is an upcoming price increase, many customers are thinking about locking their prices now for 36 months (in our ca...
Dear all,
in April 2024 we switched a yearly subscription for Dynamics Sales Enterprise to a triennial subscription and I can confirm that there were pro-rated credits for the yearly subscription and charges for the triennial subscription as Nick described in his post. The new expiry date is exactly 3 years after you have activated the triennial subscription.
Kind regards
Christine
I tried this in the sandbox environment.
Original annual commitment subscription due to renew 20th February 2025.
Changed to triennial commitment on 20th August 2024.
New renew date is 20th August 2027.
In conclusion, it starts a completely new full triennial term from the date of change.
The subscription ID does not change.
Expect there will be pro-rated credits/charges in the billing as a result.
Original annual commitment subscription due to renew 20th February 2025.
Changed to triennial commitment on 20th August 2024.
New renew date is 20th August 2027.
In conclusion, it starts a completely new full triennial term from the date of change.
The subscription ID does not change.
Expect there will be pro-rated credits/charges in the billing as a result.
Maybe someone „official“ from Microsoft could answer the billing/credit part?
- JillArmourMicrosoft
Community Manager
axperience_gra I have reached out to the team and will let you know what they share back to me.
- Dear Jill
any news yet?- JillArmourMicrosoft
axperience_gra I just pinged the team again. Stand by.
