SOLVED

You're not on Teams yet, but you can set it up for your organization login error

Copper Contributor

Hello, 

 

I am looking for some assistance. I am attempting to use the Microsoft Team App through my Apple MacBook, but I keep getting the following error message "You're not on Teams yet, but you can set it up for your organization."

To clarify I am on Teams, I have registered, and I DID NOT get the intro email that some say will by-pass this issues. 

Using the browser option (which I had to download Chrome for) does not provide access to a lot of the features. I need to use the App. I did select for Family/Friends purposes and I am unsure if this is why I am getting the issue. 

 

I am trying to set up a Virtual Baby Shower and this is my far the most frustrating thing around. 

1 Reply
best response confirmed by ThereseSolimeno (Microsoft)
Solution
If you can access teams by the web app ok with your account but not the full app, then I recommend you try clearing your Teams cache as per the best response shown in this artcle - https://answers.microsoft.com/en-us/msoffice/forum/msoffice_other-mso_mac-mso_2019/multiple-teams-is...
1 best response

Accepted Solutions
best response confirmed by ThereseSolimeno (Microsoft)
Solution
If you can access teams by the web app ok with your account but not the full app, then I recommend you try clearing your Teams cache as per the best response shown in this artcle - https://answers.microsoft.com/en-us/msoffice/forum/msoffice_other-mso_mac-mso_2019/multiple-teams-is...

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