Wiki Export Inconsistently available

Copper Contributor

I have two standard channels in a team. Both have a Wiki and OneNote app set up. One provides the option to export. The other doesn't. (Screenshots of screen seen when accessing the Wiki via the Channel app below)

 

What do I need to do to be able to export from the channel where it is currently not working. I am an owner of the team.

 

Channel with working Export:

rhurse_0-1695309166462.png

 

Channel without working export:

rhurse_1-1695309299447.png

 

1 Reply

Hi @R_H,

There are a few things you can check to see why the wiki export option is not available in one of your Teams channels:

  • Make sure the Teams client is up to date. Microsoft is constantly releasing updates to Teams, and sometimes these updates include fixes for bugs and inconsistencies.

  • Check the permissions for the channel. It is possible that the channel where the wiki export option is not available has different permissions from the channel where it is available. To check the permissions for a channel, go to Channel options > Manage channel. Under Permissions, make sure that the Wiki export permission is enabled for all members of the channel.

  • Try exporting the wiki from the Teams web app. If you are still unable to export the wiki from the Teams client, try exporting it from the Teams web app. To do this, go to teams.microsoft.com and sign in with your Microsoft account. Then, go to the team and channel that contains the wiki that you want to export. Click the Wiki tab, and then click the Export button.

If you have checked all of the above and the wiki export option is still not available, please contact Microsoft support for further assistance.

In addition to the above, here are some other things to try:

  • Clear the Teams cache. 
  • Restart the Teams client and your computer.
  • Try logging out of Teams and back in again.
  • Try exporting the wiki from a different device or network.

 

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Kindest regards,


Leon Pavesic