Forum Discussion
When the meeting starts, we’ll let people know
For starters, this is not a bug. Rather it's the Teams app that doesn't handle multi-accounts / multi-tenants particular well at this point. In general you should be signed in to Teams desktop and Outlook desktop with the same account to avoid issues. When clicking a meeting link and being signed in to Teams, you need to be signed in with the associated account/org. to which the invite was sent (or enter as anonymous guest not signed in). If not Teams is going to use the signed in account/org. credentials trying to access a meeting in which they weren't invited to, hence being stuck in the lobby as not being recognized (that is if not "everyone" is allowed).
So this is a combination of using the Lobby options as an organizer and which tenant you're currently signed in to.
Using InPrivate / Incognito browser sessions is an alternative if having issues with the app.
Choose who can bypass the lobby
Change participant settings for a Teams meeting (microsoft.com)
For a deep dive Meeting Lobby Behavior in Microsoft Teams : Jeff Schertz's Blog
Simon_Ogden it's madness isn't it ?! Makes me angry that MS can't be bothered to sort it out they are so arrogant. And I agree Zoom far more reliable.
It's not a bug, and it's not difficult when you know what you are doing.
In general, sign out manually from the top right corner in Teams and back in with the account which you want to use. Preferably the same account as you use with your Outlook client. Then either schedule your meeting in your calendar or enter an already scheduled meeting in your calendar.
Gosh that's an arrogant and dismissive response.
I'm not stupid and I use Teams and many other forms of digital communication regularly with no difficulties whatsoever. This issue arises intermitently and with no apparent correlation between each instance. It's also not consistent between users. Which is why I'm assuming it's some kind of bug. It never happens with Zoom.
I've obviously looked for answers myself before resorting to using this forum which to date has never been helpful in answering my issues. Having drawn a blank using my own (obviously limited) intelligence I thought I'd request support. More than happy to be proved wrong (or stupid) as long as it gets fixed.
- Hi, you’re reading my response in the wrong way. I don’t work for Microsoft, I am just a community member as everyone else and doing this as I enjoy helping others whenever I can. To be fair you’ve been complaining though 🙂 Still, provide details when this happens and I’m sure someone in the community will assist.
