Forum Discussion
When the meeting starts, we’ll let people know
For starters, this is not a bug. Rather it's the Teams app that doesn't handle multi-accounts / multi-tenants particular well at this point. In general you should be signed in to Teams desktop and Outlook desktop with the same account to avoid issues. When clicking a meeting link and being signed in to Teams, you need to be signed in with the associated account/org. to which the invite was sent (or enter as anonymous guest not signed in). If not Teams is going to use the signed in account/org. credentials trying to access a meeting in which they weren't invited to, hence being stuck in the lobby as not being recognized (that is if not "everyone" is allowed).
So this is a combination of using the Lobby options as an organizer and which tenant you're currently signed in to.
Using InPrivate / Incognito browser sessions is an alternative if having issues with the app.
Choose who can bypass the lobby
Change participant settings for a Teams meeting (microsoft.com)
For a deep dive Meeting Lobby Behavior in Microsoft Teams : Jeff Schertz's Blog
For starters, this is not a bug. Rather it's the Teams app that doesn't handle multi-accounts / multi-tenants particular well at this point. In general you should be signed in to Teams desktop and Outlook desktop with the same account to avoid issues. When clicking a meeting link and being signed in to Teams, you need to be signed in with the associated account/org. to which the invite was sent (or enter as anonymous guest not signed in). If not Teams is going to use the signed in account/org. credentials trying to access a meeting in which they weren't invited to, hence being stuck in the lobby as not being recognized (that is if not "everyone" is allowed).
So this is a combination of using the Lobby options as an organizer and which tenant you're currently signed in to.
Using InPrivate / Incognito browser sessions is an alternative if having issues with the app.
Choose who can bypass the lobby
Change participant settings for a Teams meeting (microsoft.com)
For a deep dive Meeting Lobby Behavior in Microsoft Teams : Jeff Schertz's Blog
So two things for MS to sort out
1) Make it work for those of us (on the massive increase) who work in more than one capacity
2) fix the problem in general so it's not creating a stalemate with both parties unable to enter meeting
- Hello again, well I do not want to sound impolite in any way. But when understanding how the lobby works as to which identity you are things gets more clear. You simply don't end up in the lobby for some strange reason, it's all being decided by two things: the identity and the configured lobby settings. Those two needs to be understood.
For the record I know that Microsoft are working on an improved "join experience" in general.- OK thanks - so where can I learn about the lobby? I had assumed that all 'visitors' to the meeting were directed first to the 'lobby' until admitted by the meeting organiser. But I have been the organiser and stuck in the lobby - can't open the meeting from there.