Forum Discussion
When the meeting starts, we’ll let people know
For starters, this is not a bug. Rather it's the Teams app that doesn't handle multi-accounts / multi-tenants particular well at this point. In general you should be signed in to Teams desktop and Outlook desktop with the same account to avoid issues. When clicking a meeting link and being signed in to Teams, you need to be signed in with the associated account/org. to which the invite was sent (or enter as anonymous guest not signed in). If not Teams is going to use the signed in account/org. credentials trying to access a meeting in which they weren't invited to, hence being stuck in the lobby as not being recognized (that is if not "everyone" is allowed).
So this is a combination of using the Lobby options as an organizer and which tenant you're currently signed in to.
Using InPrivate / Incognito browser sessions is an alternative if having issues with the app.
Choose who can bypass the lobby
Change participant settings for a Teams meeting (microsoft.com)
For a deep dive Meeting Lobby Behavior in Microsoft Teams : Jeff Schertz's Blog
This is normally happens when you join the meeting as an external user or joined by dialing into conference number, you have to wait in the meeting lobby until someone admit into the meeting
either Organizer or other participants will get a notification that someone is waiting in the lobby "please admit or reject "ellie112
Please confirm the settings
- no-one gets the lobby message - everyone is waiting regardless of who set up the meeting in what account. this is not a user-stupidity issue (of which I am often guilty) it's an actual MS Teams issue which is very random thus impossible to diagnose..
limson louise that i'm waiting to get in this happens sometimes.
- there is no 'normal' to this problem it hits at random. Both parties have the same message and no one is able to admit anyone into the meeting regardless of who set up the meeting. its a stalemate
Sarah_G210 Wow. I would imagine MS has the resources to fix this problem given how old it is. I just email-migrated our little company to MS for email and MS O365 Premium. This is supposed to include Teams. Tried to do a meeting last night and no one (including me) could get in. We had to use zoom.
- yep I primarily use Zoom. It's just better. Google Meet quite good too - been trying that recently
