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Frequent Visitor

Hello, 

 

whenever I try to join a meeting this message box appears. I uninstalled and reinstalled the app. But it did not help. In the web version, I can join. I do not know what is wrong with the app.

Elnur1997_0-1602784298563.png

 

8 Replies

Hi @Elnur1997!

I had the same issue. Please, disable (unchecking) the "Turn on new meeting experience" options and try again.

 

Best Regards, 
Fernando

@Elnur1997 

Even i'm facing this issue,dont know how to go on with it.If you find a solution,please do post it

thank you @Fernando Gualano 

not sure what was happened, but your suggestion work for my problem

Where can i find that tho(the "Turn on new meeting experience")
Hola amigos:
¡Logré solucionar el problema!
1.- Primero desinstalen su Microsoft Teams desde control panel
2.- Reinicien su Equipo
3.- Apretar la tecla Windows+E en la parte superior %appdata%
4 .- Acceda a %AppData%\Microsoft\teams\ y borre las subcarpeta
5.- Finalmente instalen su Microsoft Teams de escritorio y con eso quedara resuelto.
Try updating the app. Worked for me!

@Elnur1997 managed to fix issue with driver update, specifically audio driver.

HP - HP support assistant

Dell - Dell official driver website