Forum Discussion
Use contacts from O365 in Teams
Alex_SOV The contacts that you see in the Calls app in Teams should be the same as you have in your personal outlook mailbox.
If you have multiple numbers assigned to a contact you should be able to right-click on the number and select one of the other numbers to call from the drop-down list.
If you added the contact to Speed dial you should see all numbers when you click the the down arrow next to the phone icon.
Hi Christian,
a bit of a sucess today. Together with my phone provider we found a mistake in the config and now it is possible to initiate a call from Teams using the contacts.
(Just click on the number and the call is intiated)
However this is very elementary. See Screenshot attached. YOu only get one number (usually the mobile). All the other details are not presented. Moreover about 30% of the contatcs are missing.
In the mobile APP it looks a lot better. There you find all contacts which are presented as "Contacts form device"
This confirms what I fear. The contacts in O365 are not synced with the Teams contacts. The only thing you see on the devices are local data (e.g. from Outlook or Mobile device)
Can someone confirm?
Thanks S
Alex_SOV What was the mistake in the config? Which config?