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Unable to switch accounts since upgrading to Windows 11
Anyone else experience this?
When I try to switch I just get a spinning wheel that never goes anywhere.
I have to uninstall Teams completely and download it again to get it to work, but when I restart my laptop each day I get the same situation
Thanks for any advice
Wyn
Wyn Hopkins Hey, I know others had this exact issue yesterday but not on a consistent basis as you describe. Besides the uninstall have you also removed cache files etc.?
Sounds like a mess tbh, if no standard troubleshooting works I would probably raise it to the Teams product team, either from within Teams, a ticket or the Teams MVP team (external).
But you can start with these perhaps?
Clear Teams cache - Microsoft Teams | Microsoft Docs
PowerShell script sample - Reset the autostart setting in Teams - Microsoft Teams | Microsoft Docs
New user profile as a last resort.
Wyn Hopkins Hey, I know others had this exact issue yesterday but not on a consistent basis as you describe. Besides the uninstall have you also removed cache files etc.?
Sounds like a mess tbh, if no standard troubleshooting works I would probably raise it to the Teams product team, either from within Teams, a ticket or the Teams MVP team (external).
But you can start with these perhaps?
Clear Teams cache - Microsoft Teams | Microsoft Docs
PowerShell script sample - Reset the autostart setting in Teams - Microsoft Teams | Microsoft Docs
New user profile as a last resort.
- Clearing the cache seemed to work, thanks. I'll see if it "sticks" when I restart later
- No luck, issue returns on restart. It will allow me to switch from my main account to a guest account but then won't switch back. Clearing the cache fixes everything, I can happily switch but restarting computer reverts to same issue
