Forum Discussion
Fiamme
Jul 15, 2022Copper Contributor
Unable to log from web and conitnue disconnection from desktop client
Hi, it is 4 days, that i have problems with my teams account. 1) from web, i'm unable to login and i'm redirected to this page : Microsoft Teams - Errore 2) from desktop client i log, it ...
Jul 19, 2022
Hello, if you download the log files, (https://docs.microsoft.com/en-us/microsoftteams/log-files) do you see something related to the disconnection?
- FiammeJul 22, 2022Copper Contributor
Hi,
no mention about disconnection.. 😞
I've no problem to attach the desjktop log file , if i'm allowed
Fabrizio
- Sep 01, 2022Hello, I am wondering if you could resolve this or are you still facing this issue?
- FiammeSep 02, 2022Copper Contributor
Hi, the problem is solved for for desktop client.
Now the problem is still persistent via web.
from whatever pc i try to login to office.com i manage to login, but if i click on Teams i continue to receive the follwoing error :
but if i log out from my account and enter in to a colleague account from same pc, the new account manage to login without problem.
No matter what pc or pbrowser i use, it seems that my account cannot do login on teams via web
thanks
Fabrizio