Forum Discussion
Unable to join a meeting that I have organised in Teams. Stuck at "When the meeting starts...."
Ed Woodrick , yup, you made a factual statement.
The problem for most mortals is that the user interface is fundamentally misleading. Teams for desktop makes you signout to use a different account, a different user experience than what you get from mobile (on Android) where you can swap between 2 accounts. Outlook allows you to have more than one account signed in. When you go to create an email, MS have worked out how to send the email correctly under the account chosen within Outlook.
For a user it all falls apart because of poor identity handling by the software when a meeting invite is sent from Outlook. Here the email is correctly sent from the account chosen in Outlook and when you go to teams, the organiser of the meeting appears to line up with the email sender BUT in the guts of the meeting setup which is not visible to the user, the tenant (to use the term used in MS docos) has been misassigned.
Even more infuriating, when you go to try and edit the meeting, you don't get told who actually organised the meeting. And clearer evidence of this being a bug and not a user issue is that there is no way to use the other microsoft account to get to the meeting to edit it because it was sent from the first microsoft account. It is not visible in the calendar of the MS account that is probably the actual tenant from the perspective of the meeting.
So while the statement you made is true, the software has bugs and is not playing nicely with 2 accounts being live in outlook (I think).
Problem is that I don't think MS might even be aware of the problem because a quick skim of threads makes it seem like a dumb user problem because the "meeting needs to be joined under the tenant which created the meeting" or words to that effect. True, but misses the point that the identity in the setup of the meetings has been messed up terminally for the user.
Anyways just putting this down in the off chance that a MS person might see a bit of detail and escalate it at some stage.
peace
Peter