Unable to connect to OneDrive. Please try uploading again. Teams error message when uploading photos

New Contributor

We use Teams to communicate within the company. About 50% of the time when I try to drag and drop or click the paperclip to send a needed photo or screenshot to the team, I get a message, "Unable to connect to OneDrive. Please try uploading again." None of the solutions I see online seems to solve the problem. I have Microsoft Teams Version (the currently latest version) on a Mac. I used Skype for years without any of these problems. I have a paid OneDrive account with plenty of storageScreen Shot 2022-06-02 at 4.30.46 PM.png

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@LegalCEO 

Since the community has not yet responded to your post, you might want to seek assistance with other resources that are focused on tech support:

 

  • Ask your IT manager to open a support case or call Microsoft using the support line you were given.  Other options for business subscription admins are listed here:

Get support | Microsoft Docs

https://support.serviceshub.microsoft.com/supportforbusiness/create