Jun 02 2022 02:31 PM
We use Teams to communicate within the company. About 50% of the time when I try to drag and drop or click the paperclip to send a needed photo or screenshot to the team, I get a message, "Unable to connect to OneDrive. Please try uploading again." None of the solutions I see online seems to solve the problem. I have Microsoft Teams Version (the currently latest version) on a Mac. I used Skype for years without any of these problems. I have a paid OneDrive account with plenty of storage
Jun 05 2022 08:01 AM
Since the community has not yet responded to your post, you might want to seek assistance with other resources that are focused on tech support:
https://support.serviceshub.microsoft.com/supportforbusiness/create
Sep 09 2022 11:32 AM - edited Sep 09 2022 11:40 AM
@LegalCEO
Go here...and READ...
https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/files/cannot-upload-files-or-access-one...
...then run this...
https://aka.ms/TeamsUploadFilesInChat
...from there you will be able to determine why it is being blocked.
In MY case, it was because the end-user was NOT the owner of their own ONEDRIVE account. The user was a returning employee, and another admin switched owner rights so the prior manager can have access to their files, rather than simply adding read privileges.
The above link helped me trace the issue and credit goes to Prathit Bhandari from the MS support team for helping me walk/talk through the issue! :)